Welcome to Trade LexiPro 500 (& Trade 360 LexiPro, 24 version)

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Frequently Asked Questions

Why is personal information necessary for account validation?

Collecting specific documentation to ensure every account complies with regulatory standards is necessary. This method assists in averting identity theft and fraud, ensuring that your information remains totally confidential. You can either upload your documents through our secure website or forward them to [email protected]. For more details about our verification procedure, click here.

What documents are required to complete verification of my Trade LexiPro 500 account?

Initiating trade and executing withdrawals necessitate the following documents:
A clear scan or photo of a government-issued ID (such as an ID card or passport).
A recent document validating your residence (for instance, a utility bill, phone bill, or bank statement).

While depositing funds into your account via a credit card, ensure to provide:
Images or scans of both sides of your card.

Additional details about our verification requirements can be located here.

What is expected to be displayed on my government-provided ID card?

Ensure that your government-issued ID is legible and transparent, showing your full name, ID number, image, and expiry date. The ID should be valid and not due to expire in the upcoming three months.

What details are required on my residential evidence (utility bill)?

Your residency confirmation document should transparently display your name, address, billing date, and details of the issuing company. It must be a document from the past six months.

What kinds of ID are acknowledged as valid government-issued IDs?

These are the valid IDs issued by the government:
Passport (from any country)
National ID card (from any country)

What documents are valid for proving one's residency?

The listed documents are recognized as verification of residence:
– Landline phone bill
– Home internet bill
– Water bill
– Electricity bill or voucher
– Gas bill
– Bank statement with full address

What is included in an investor questionnaire?

As per our regulatory obligations, we ask our clients to complete a brief investor questionnaire. This allows us to assess your financial knowledge, skills, and experience, as a result, tailoring your trading experience and offering appropriate support.

What constitutes a professional client?

An adept user has the expertise and abilities to make informed investment choices and understand associated dangers.

What defines a retail customer?

A person who fails to satisfy the criteria for a professional client or eligible counterparty is known as a retail client. Retail clients are given the highest degree of protection.

Why has my account been suspended because of lack of verification?

If you fail to complete the verification process within the specified period, regulatory policies require us to temporarily disable your account. This is in accordance with regulatory standards and is part of our duties. Upon your provision and our approval of the necessary paperwork, your account will be reactivated. For more details on verification, click here.

Banking FAQs

What types of currencies can my Trade LexiPro 500 account accept?

Starting a trading account with Trade LexiPro 500 doesn't necessitate an immediate deposit. However, to start trading and take full advantage of our learning materials and premium services, your account must be equipped with a minimum of $250.00.

Which deposit choices are available?

Multiple techniques like prime credit cards, e-payment mechanisms, and banking transfers can be utilized to infuse funds into your trading account.

Is it necessary to make a deposit to open an account?

Initiating your trading account doesn't necessitate any deposit. Nevertheless, to begin trading and make use of our extensive educational tools and expert services, it's compulsory to deposit at least $250.00.

What's the minimum amount I can withdraw?

For credit/debit cards and e-wallets, the minimum withdrawal limit is $50.00, and for wire transfers, it's $100.00.

How long does it take to process a withdrawal request?

Normally, it takes between 3 and 5 business days to process withdrawal requests. The period for the funds to show up in your bank account may vary, considering that it depends on the processing time of your credit card provider and bank.

How can I withdraw funds from my account?

To withdraw funds, log into your account, proceed to the trading platform, click on your profile name, and select 'Withdrawal.' Enter the withdrawal amount you wish to take out (minimum $100 for wire transfers and $50 for other modes), then confirm by clicking 'Withdraw.' You will be contacted to complete the transaction. The funds will be available after the processing period, usually within a timeframe of 3-5 business days.

Which payment methods are acceptable for withdrawals?

Withdrawals are refunded to the initial payment method used for your deposit. For example, if your deposit was made using a Mastercard, your first withdrawal sum (equivalent to the deposit amount) would be directed back to that Mastercard. Any additional profits can be withdrawn using a preferred payment method that is supported.

What are the expenses associated with trading platforms?

The spectrum of charges varies greatly among platforms, including spreads, commissions, withdrawals, inactivity, and overnight financing fees. Before signing up, it's vital to understand a platform's fee framework to comprehend the overall trading expenses.

Trade LexiPro 500 functions with absolute openness, there are no hidden fees or charges. Every detail will be evident once you choose an account plan.

Is my income liable for tax?

The tax obligations you have vary based on the tax laws in your home country. Trade LexiPro 500 does not hold responsibility for any tax liabilities. It is your job to understand your tax responsibilities, precisely record your trading activities and income, and clear any due taxes.

Basic Trading FAQs

What is the definition of a demo account and how is it used?

A demo account offers users the chance to hone their trading skills with virtual funds, thus avoiding the possibility of real money loss. It's a superb way to familiarize oneself with the platform's attributes and perfect your trading tactics before transitioning to a live account.

What types of assets can be traded on a platform?

Various trading platforms allow users to engage in trading different assets such as stocks, Forex, commodities, indices, and Contracts for Difference (CFDs). The range of assets available can vary among platforms. Explore more than 1,000 asset variations with Trade LexiPro 500.

What is the meaning of investment amounts?

The funds allocated to trades are adjustable and tailored to your particular trading approach. They influence the percentage of profits and potential return on investment, granting you the power to tweak according to your preferences and current market conditions.

What makes up underlying financial assets?

Your trade's worth is determined by underlying financial assets. These consist of stocks, commodities, currency pairs, and indices. Although you don't own these assets outright, their value corresponds with the prevailing market price when you make your trade. The primary groups of assets encompass:

– Stocks like Apple, Nvidia, Facebook
– Indexes including DAX30, Dow Jones, NASDAQ
– Currency pairs such as USD/EUR, USD/GBP, EUR/CHF
– Commodities including wheat, coffee, oil, gold

What do the displayed prices/rates signify?

The displayed prices reflect the real-time buying and selling rates of the underlying assets. These rates symbolize the average prices observed on global financial exchanges, updated based on information from various sources.

What is the significance of the colors of the ask and bid rates?

The colors of the ask and bid rates indicate the variations in the current price compared to the previous rate. Green typically signifies an increase in price, while red denotes a decrease.

How do trading signals operate?

Trading signals are advisories or recommendations that signify the best times to buy or sell an asset, based on various market indicators. These signals can be generated by experienced traders or automated trading platforms. Hence, they merely alert you and offer guidance, but they do not guarantee a successful trade. The decision to follow this advice in any given situation is entirely up to you.

Why can't I execute a trade?

Lack of adequate funds for a transaction will hinder you from setting up the position. Please check your trading account balance to ensure you have the necessary margin.

What are the limits for transaction quantities?

The minimum and maximum volumes you can trade vary depending on the asset class, available margin, and your account type. These limitations are designed to accommodate different trading strategies and account setups.

Where can one find the trading hours for assets?

In the Asset Index, details such as trading hours, expiration times, and other relevant information are provided for your ease.

What is the meaning of order execution?

The process of order execution entails the submission and finalization of your trading request. Given the constantly fluctuating market prices, it's feasible that not all requests will be executed as expected. The order execution tool plays a pivotal role in connecting your trade with the markets and determining the price at which the trade will be executed, ensuring that your request aligns with the current market conditions.

Are trading platforms' security trustworthy?

Renowned trading platforms utilize advanced safety measures such as SSL encryption, two-factor authentication (2FA), and individual accounts to protect users' assets and personal information. Always check the security practices and regulatory compliance of the platform. At Trade LexiPro 500, the security of your personal data and trading results is our top priority.

Commonly Asked Questions - General

What exactly does a trading platform refer to?

A trading platform is a software utility used by traders to perform trades, monitor market trends, and manage their trading accounts. Platforms such as Trade LexiPro 500 generally offer features like live quotes, charting tools, news feeds, and other aids for trading.

How can I choose the best trading platform?

When choosing a trading platform, consider factors such as user interface, available trading tools, fees and commissions, regulatory compliance, security features, customer support, and availability of learning resources. Comparing reviews and feedback from other users can also be advantageous.

Can a trading platform be used on my mobile device?

Truly, most modern trading platforms offer mobile applications for both Android and iOS gadgets, allowing traders to manage their accounts and conduct trades even when they're on the go. With Trade LexiPro 500, you can trade from any device you prefer.

What kind of customer support is offered?

Various trading platforms offer customer service through a variety of methods, including live chat, email, and phone. Some platforms provide round-the-clock support in several languages to cater to global users. Trade LexiPro 500 is an example of such a platform.

Questions Frequently Asked about Learning

Do trading platforms offer educational resources?

Several trading platforms offer educational resources, including video tutorials, webinars, e-books, articles, and demo accounts. These resources are designed to help traders improve their knowledge and trading skills. We pledge to provide you with a complete Learning Center that proves useful even for beginner traders.